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ProjectsTeam Intervention - Vice President's Cross-Functional Team Coaching and Consulting an Engineering Team for Breakthrough Performance The client is the cross-functional team of the Vice President of Engineering for a vertically integrated aerospace division of a diversified global business. The project centered on changes in the business climate and the need to equip this team with new skills around a compelling business case. The engagement spanned one year and consisted of facilitating the team in a defined and measureable process model linked to the engineering overall strategy and targeted elements that would be seen as providing breakthrough performance, build trust, master conflict, secure commitment, accept accountability and realize desired results. The consulting strategy included comprehensive individual team member and group assessment, facilitating the urgent case for action, establishing a clear conversational environment, creating new levels of leadership for team members, and eliciting proposals for rewriting the future to achieve radical breakthrough performance. Ongoing coaching efforts targeted enabling factors to build team effectiveness and create sustainability. The process output included identifying the selected area for action mastering the climate of engineering anomalies and significantly reducing costs in measureable ways. Follow up survey indicated an overall positive impact among managers of the team members; feedback included: “we’re a different organization than we were before;” “we’re a lot better team than we were a year ago, better at communication, far better morale and cooperation, targeting real actions that make a huge difference,” “better at collaborating across functions, getting results…” President A leading healthcare insurance company The coaching engagement initially centered on individual development and leadership effectiveness around business objectives in the areas of strategic planning, managing a larger organization with increased span of control, delegation, and problem-solving with subordinates. It continues, focused on improving leadership effectiveness and managing organizational change in a rapidly changing environment. Division Vice President, Sales and Marketing Healthcare insurance company Developmental coaching was provided for this senior manager in charge of a task team charged with improving customer retention levels. Aided in the design and rollout of a customer survey that assessed needs/importance and later, how well service delivery actually meets customer needs. With the completion of a gap analysis, coaching focused on requisites to carrying out specific targeted action plans designed to deliver specific improvements with exceptional results provided for the customer. Chairman, President and CEO National medical information services company Engagement includes coaching the senior leader in the development of strategic succession planning and talent assessment initiative, establishing developmental objectives for high-potentials with their senior managers. President Well-established physical and technical security firm Individual coaching focused on development of leadership competencies, strategic planning and achieving business objectives through direct reports. We also provided coaching for the operations management team and IT manager's leadership effectiveness around integration and rollout of new technology. Senior Sales Manager Global technology company Coached client in the rollout of a strategic initiative in a new, complex, cross-functional sales environment. Focus was on building trust, modifying leadership style/behaviors, managing stress, and collaborating with diverse sales team to achieve desired objectives. Senior Risk Manager International Investment Bank Focus includes aligning personal values, goals with organizational objectives, managing stress, identifying critical success factors, and optimizing leadership skills needed to improve levels of collaboration and cooperation to secure accountability from non-direct reporting constituents in matrix environment. Managing up with senior executives. Senior Management Team Senior human resources executive requested team coaching and consulting support for senior management team around strategic planning, goal setting, and improving collaboration and cooperation levels across and within functional areas. Helped team design a strategic human resources value proposition for marketing additional consulting services to business-to-business client constituency. Vice President, Corporate Sales and Customer Development Global Document Equipment Manufacturing Company Developmental coaching for newly promoted leader in stretch role. Initiatives included building strategy for global team, maximizing industry knowledge base, and personal effectiveness, leadership, and communication skills High-Performing Entrepreneurs, Dealership Owners, and Members of Senior Development Team International Automotive Company Organization leader for training and development requested a coaching intervention aimed at supporting key organizational effectiveness initiative. Included designing, delivering, and coaching participants in a systems approach to a strategic planning process centered on talent planning, selection, retention strategies, performance management initiatives, and creating alignment with organizational objectives. Yes! I want to know more about Exelligence Projects! |
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